3.5 ຊ່ອງທາງຊ່ວຍເຫຼືອ

AdHub.la's two customer support teams, AM and Livechat, are dedicated to providing exceptional customer support.

Livechat team

The Livechat team responds to and supports customers during their initial contact:

• Verify customers on AdHub.la's system.
• Obtain information about the customer's chat.
• Determine whether to provide direct support or transfer the chat to the AM team.

How to contact the Livechat team?

• AdHub.la platform's box chat (Highly recommend)

Other channels:

• Fanpage: https://facebook.com/gyxen
• Email: support@adhub.la
• WhatsApp: +84 56 3370539

AM team

AdHub.la's AM (Account Manager) team supports customers to create advertising accounts, manage accounts, handle violations, and consult on optimizing campaigns.

How to contact the AM team?

• AM will support customers via WhatsApp (with the WhatsApp link provided when registering).
• Alternatively, contact the Livechat team to forward the request to AM.